Monday, June 18, 2012
Democratic Root Cause Analysis?
If the team wanted to use their fish bone they could have skipped the vote and divided the group up into sub teams that could attack each branch of the fish bone. The sub team could go out and look for evidence on each of the possible causes and then they could choose one of the other RCA tools like fault tree to perform a more in-depth analysis. Now the analysis would be based on the facts that the sub team brought back from the field not a voting process for the teams favorite solution. In the end, this data based process will allow for more open-minded solution development and better fact based results for the effort of the team.